Company Name : Cognizant
Job Title : Process Executive
Job Id : 00057525561
Location : Pune, Maharashtra, India
Qualification : Graduate
Responsibility :
- New Business process such as Policy creation, Documentation collection & Review, seeking regulatory approvals, Policy despatch, Reinstatements, Endorsements, Renewals, product conversions, underwriter support, Authorisations, Binding, quotes and Policy Issue, multiple levels of coding, Agency , broker and Vendor support such as Respond to queries, commision calculations & Pay out, contract renewals, Agent licensing,.
- Change endorsements, cancellations, rconciliations, wire trasnfers, ACH handing, respond to queries via calls or email regarding any of the indicative trasactions listed above
- Claims management Claim registration through calls or emails related to First notice of loss, workers compensation, death claims, medical bill review, medical coding, disability claims, surveyor document review, trasncription, Investigation, Assignments, Fraud management, Legal documents, invoices, Appeals,, Tax compliance.
- Statutory and Legal reporting requirements.
- 100% Process adherence to transaction processing timelines involving Moneyin, Moneyout, Enrollment processes to avoid back dated transactions and other measurable metrics.
- 100% adherence to the legal guidelines as per the business framework.
- Process predefined number of transactions as assigned.
- Meets internal process metrics related transaction processing involving MoneyIn, Moneyout, Enrollment, death, liquidation processing etc, (such as productivity, quality, Consistency Index ) as defined for the subprocesses.
- Adhere to audit compliance ( SAS 70, Statutory Audit) of all relevant processes as laid out in process documentation.
- Meet process SLAs / metrics – productivity and quality targets within the established timelines.
- Ensure process guidelines are followed and met as documented.
- Respond to data requests.
- Contribute to and participate in knowledge sharing sessions.
- Complete all mandatory certifications as per the requirement of the business.
- Align individual goals with team objectives (work cohesively with the team).
- Participate and contribute to organizational activities.
- Record own attendance and time sheet related data to ensure correct billing.
- Conduct refresher training.
- Collate team performance data for reporting purposes as and when requested by the Process and Team Lead.
- Completes all mandatory assessment/ certifications as applicable like Antimoney laundering training (AML).
Skills :
- Speaking English
- MS Excel
- MS Office
- MS Word
- Auto - Claims
About Us :
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.